At Fiber Link Telecom, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, subscribe to our services, or make online payments. By using our website, you consent to the practices described below.

1. Information We Collect

When you use Fiber Link Telecom, we may collect the following types of information:

1. Personal Information
   Full name, email address, phone number, and billing or installation address.
   Account registration details when you create or manage your telecom account.
2. Payment Information
   Credit/debit card details, bank information, or online payment data for processing bills and transactions.
   Transaction history related to your subscriptions or services.
3. Usage and Technical Data
   IP address, browser type, device model, operating system, and session activity.
   Interactions on our website including pages visited, time spent, and browsing behavior.

2. How We Use Your Information

We use your personal information to:

• Process Payments: Manage and verify your fiber, internet, or telecom service payments securely.
• Deliver Services: Activate, maintain, and improve your telecom services.
• Customer Support: Assist with inquiries, complaints, and service issues.
• Account Notifications: Send billing alerts, service updates, or promotional messages (only if you consent).
• Service Improvement: Analyze website performance and usage to enhance user experience.
  
  
• Security & Fraud Prevention: Detect, investigate, and prevent unauthorized access or misuse.
  
  

3. Sharing and Disclosure of Information

We do not sell or rent your personal data. Information may only be shared in the following cases:

• Service Partners: Trusted third-party providers who assist in payment processing, service management, or customer support.
• Legal Compliance: When disclosure is required by law, court order, or government request.
• Protection: To protect the rights, property, or safety of Fiber Link Telecom, our users, or the public.
  
  

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance your browsing and account experience.
• Store user preferences for faster navigation.
• Analyze site performance and visitor behavior.
  
  

You can disable cookies in your browser settings, but certain website features may not function as intended.

5. Data Security

We use advanced security measures to protect your information:

• SSL (Secure Socket Layer) encryption for online transactions.
• Regular system audits and monitoring to prevent unauthorized access.
• Restricted access to sensitive data for authorized personnel only.
  
  

6. Your Rights

You have the right to:

• Access or Update: Review and correct your personal information.
• Request Deletion: Ask for removal of your personal data from our systems.
• Opt-Out: Unsubscribe from promotional communications at any time.
• Raise Concerns: Contact us regarding any privacy-related issues.
  
  

To exercise your rights, please reach out using the contact details provided below.

7. Third-Party Links

Our website may include links to other external sites. We are not responsible for the content or privacy practices of these third-party websites. Please review their privacy policies before sharing your personal data.

8. Children’s Privacy

Our services are not directed toward individuals under 18 years old. We do not knowingly collect personal data from children. If we discover information submitted by someone under 13, it will be deleted immediately.

9. Contact Information

For privacy questions, concerns, or requests, contact us at:

Phone: (888) 439-6966
Email: info@fiberlinktelecom.com
Website: https://fiberlinktelecom.com